If you will like the place, you can confirm your reservation by sending a clear and simple email
firstname.lastname@example.org - email@example.com by specifying Surname-Name-Room Type Requested-Agreed Price with the Guest House-Always Available Telephone Number-Approx. Time of Arrival, considering that rooms will be available not before H. 02:00 p.m.
For medium/long term reservation, in order to guarantee the reservation itself, it's kindly required a small deposit previously agreed with the Guest House (deposit obviously also related to the period of stay requested). Deposits can be made easily or by Credit Cards (only VISA/MASTERCARD circuit accepted – Prepaid Credit Cards NOT accepted) or by Bank Wires or by MoneyGram System.
The deposit required is NOT REFUNDABLE and, besides to be in euro currency, the same will ensure the reservation at 100% or will be held in case of sudden cancellation for any motivation or no-show, pointing out that no extra penalties or additional costs will be imposed except the deposit required.
GUEST HOUSE POLICY AND CONDITIONS
We welcome you in this fascinating residence, considered an historic mansion and heritage of the Sibillini Mountains National Park and the town of Norcia.
To this end, in order to avoid unpleasant misunderstandings and disappointment, all guests are kindly requested to acknowledge that they have read, understood and agree to the following conditions:
*For all reservations: All reservations (Direct Check-in - Last-minute – Medium and Long Term) will be accepted solely with the guarantee of a Credit Card to be shown at check-in (only VISA/MASTERCARD circuit accepted – Prepaid Credit Cards NOT accepted), failing which the booking request cannot be accepted in any way.
*Medium/Long Term reservations: All reservation will be granted solely on bail of a small deposit previously agreed, deposit obviously also related to the period of stay requested.
-By providing the credit card details (both by telephone and in writing), once accepted the reservation, the applicant explicitly authorizes the Guest House to collect an advance deposit previously agreed.
>All reservation inquiries won't be taken in consideration and canceled if credit cards details will result not valid or false, for which the withdrawalof the deposit cannot be made as specifically required by the Guest House - In this case the reservation inquiry will be stored and the applicant classified as not reliable in the next future.
*Deposits: The required deposit will be NOT REFUNDABLE and, besides to be in euro currency, the same will ensure the reservation at 100% or will be held in case of sudden cancellation for any motivation or no-show, pointing out that no extra penalties or additional costs will be imposed except the deposit required.
>Check-in rooms available not before than H. 02:00 p.m. - Check-out H. 11:30 a.m.
>Late check-out will be on a request basis and subject to availability - A half day room charge is applicable for late check-out until 06:00 p.m. hours - Rooms occupied beyond 06:00 p.m. hours will be charged at a full day rate.
>Before the allocation of rooms to guests, as per exact rule of the Guest House, in the event of any damage on the room and on the rest of the entire environment, besides a card with simple internal rules to be observed that will be submitted for acceptance, the details of a credit card (only VISA/MASTERCARD circuit accepted – Prepaid Credit Cards NOT accepted) will be anyway kindly required, pointing out that no amounts or additional costs will be charged until the day of departure.
Moreover, for reasons of safeguard of the entire environment and as a bond for general security, at least one ID card or Passport (passport especially for guests coming from outside the European Union) will be kindly required, held for all the duration of the stay and returned straight back to guests on the day of departure not before having checked the room’s integrity by the Guest House personnel.
*The Guest House: It's warmly suggested to adopt a suitable clothing - We remind to the welcome guests that the entire environment, suitable to a very well prepared adult public and to those who appreciate these kind of stays, it's located at the feet of a mountain range and, sometimes, exposed to sudden weather change (violent gusts of wind or rain storms), therefore, during Autumn/Winter time (sometimes even in late springtime or end of summer), it is not absolutely suggested to those who particularly do not tolerate cold weathers.
All the interior ambiences, structured with solid stone walls (and timber walls), while maintaining an acceptable temperature level, does not allows optimal values for a constant high heat level.
>In this regard from Oct. 15th to Apr. 30th every year, also in relation to temperature values, both inside and outside, the heating service daily provides from N°2 to N°3 turns (morning-afternoon–evening) of about N°3 hours each.
>From May 01th to Oct. 14th every year, the Guest House service DOES NOT provide any heating service.
>Practical advice: During Autumn/Winter time (sometimes even in late springtime or end of summer) it's warmly suggested to bring a suitable clothing and to be dressed by layers, to allow an ideal acclimatization and always ready to range of temperature (jackets/coats/snow jackets-wool sweaters/windproof sweaters-piles-wintry socks-warm shoes with appropriate sole/small boots/semi-professional trekking shoes-with an appropriate sole as the vibram type-caps-scarves-gloves).
>For road safety then, during the coldest wintry months obviously, in case of sudden snowfalls, it's also warmly suggested to come anyway provided of anti snow/ice car chains and/or heat tires and to find out about the weather conditions in our area before reaching the place.
>In summer time during the evening hours, it’s suggested to bring light clothes (cotton sweaters and/or jackets), right shoes with an appropriate sole (semi-professional trekking shoes with Vibram sole type suggested) and to come anyway provided of umbrellas or light rain coats (ex. rain K-Way).
*For strictly reasons of general safety, the Guest House personnel reserves the right to make a check of the rooms during the absence of guests.
*Only B&B service: The accommodation does not provides half-board and/or full board service in anyway (NO HB and/or FB) - For excellent local restaurants and sightseeing, guests will have the best recommendations at arrival.
*Not suitable for children: Extremely tranquil place which wants to ensure peace and tranquility to guests.
*All the environment for non-smokers - Pets not allowed.